Delivery Manager

Location: 🇺🇾 Montevideo / Remote

We are looking for a great Delivery Manager to join us! 

The team is growing to face new and exciting challenges. We are looking for a person passionate about management and business development.

Job Description

For this position, we are in search of a candidate with enough experience to quickly onboard and make immediate impacts with our customers and team. This role will help drive impactful partnerships between LoopStudio and our clients that result in the delivery of solutions and greater success for our customers.

Committed to:

– Ensure projects are successfully delivered on-time and within expected budget.
– Ensure projects have plans in place that make sense, have relevant dependencies documented, and are likely to succeed.
– Identify project risks and develop mitigation strategies before they occur.
– Manage multiple project budgets and roadmaps.
– Serve as the first line of direct customer escalation for problems and concerns.
– Provide immediate follow-up with customers when project issues are internally identified/shared.
– Share and escalate feedback from formal and informal customer meetings throughout the lifecycle of the project.
– Provide customer-centric recommendations to the teams based on our knowledge of customer, business, and industry contexts.
– Confirm customer business goals in the project roadmaps throughout the lifecycle of the project.
– Collect, track, and share the current status of customer satisfaction.
– Manage customer and internal communications.
– Lead scope and staffing adjustment conversations with customers
– Collaborate with Talent and Operations to make sure appropriate project resourcing requirements are achieved.

Knowledge

– Adaptable and flexible, you excel in supporting multiple kinds of clients and projects with varying styles of solutions, services, and deliverables.
– You have an understanding of how technology solutions affect business goals and can communicate technical and business solutions to clients.
– Not only quick to identify and escalate risks/issues, but proactively develop possible solutions to the risks.
– 2+ years experience in Technical Project Management or Delivery Management.

Skills

– Teamwork.
– Proactivity.
– Good job estimation.
– Methodical, organized, and consistent in completing your work.
– Strong written and oral communication skills.
– Constant interest in learning.

Knowledge

– Adaptable and flexible, you excel in supporting multiple kinds of clients and projects with varying styles of solutions, services, and deliverables.
– You have an understanding of how technology solutions affect business goals and can communicate technical and business solutions to clients.
– Not only quick to identify and escalate risks/issues, but proactively develop possible solutions to the risks.
– 2+ years experience in Technical Project Management or Delivery Management.

Skills

– Teamwork.
– Proactivity.
– Good job estimation.
– Methodical, organized, and consistent in completing your work.
– Strong written and oral communication skills.
– Constant interest in learning.

Want to work at LoopStudio?

We would love to hear from you!
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Or drop us an email to jobs@loopstudio.dev