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Staff Augmentation vs Managed Services: Which one do you need? (2024)

Staff Augmentation vs Managed Services: Which one do you need? (2024)
Staff Augmentation vs Managed Services: Which one do you need? (2024)

Staff Augmentation vs Managed Services, which one do you need?

While both approaches involve outsourcing certain tasks, there are distinct differences between the two. 

In this article, we will explore the difference between staff augmentation and managed services, and help you determine which approach is best suited for your business or project.

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Staff Augmentation: Flexibility and Scalability

Staff augmentation is an outsourcing model where companies hire external professionals temporarily to augment their existing team. 

This approach allows businesses to quickly scale their workforce up or down based on project demands.

Advantages of Staff Augmentation Services

  • Flexibility: Staff augmentation allows businesses to quickly address staffing shortages and adapt to changing project requirements. You can easily add or remove resources as needed. This ensures that you have the right team size and skill set for each project phase.
  • Access to Specialized Skills: Staff augmentation enables companies to access a wide range of specialized skills and expertise that may not be available in-house. You can tap into a global talent pool and select professionals with the precise qualifications and experience required for your project.
  • Cost-Effectiveness: By leveraging staff augmentation, businesses can optimize their costs. Instead of hiring full-time employees, companies can engage external resources for specific timeframes, reducing overhead expenses such as employee benefits and training.
  • Seamless Integration: Augmented staff members work alongside your existing team, ensuring a seamless integration process. They quickly adapt to your company’s culture and processes, allowing for efficient collaboration and knowledge sharing.
  • Enhanced Productivity: Staff augmentation teams focus solely on your project, resulting in increased productivity and efficiency. They bring fresh perspectives and expertise to the table, driving innovation and delivering high-quality results.

Take a look for example into our Staff Augmentation service.

Nearshoring Services for Staff Augmentation needs

Nearshoring has become a popular choice for businesses seeking cost-effective and efficient solutions to their staffing needs. It involves partnering with a service provider located in a nearby country, typically in the same time zone or a few time zones apart, who also share cultural traits.

One key advantage of nearshoring services is the ability to tap into a highly skilled talent pool that may not be available locally. Latin America, in particular, has emerged as a hub for nearshoring due to its growing IT industry and a vast pool of talented professionals.

By nearshoring to Latin American countries, US clients can leverage the advantages of cultural affinity, language proficiency, and similar work ethics. 

The proximity propels collaboration, effective communication, and smoother project management. 

Moreover, being in the same time zone minimizes delays and facilitates real-time interaction. This leads to faster turnaround times, increased productivity, and improved customer satisfaction.

Additionally, nearshoring offers cost advantages compared to onshore staffing or offshoring to distant countries. Latin American countries often provide competitive pricing while maintaining high-quality standards. This cost-effectiveness allows businesses to optimize their budget and allocate resources efficiently, ultimately enhancing their bottom line.

Considerations for Staff Augmentation

While staff augmentation offers numerous benefits, there are some considerations to keep in mind:

  • Internal Training: When augmenting your team, you may need to provide training and orientation to ensure that external resources align with your internal processes and standards.
  • Project Management: As the client, you retain control over the project management, which requires active involvement and effective communication with the augmented team.

Managed Services: Full responsibility for your project

Managed services involve outsourcing specific functions or tasks to a third-party provider. 

Unlike staff augmentation, where external resources work alongside your team, managed services providers operate independently, taking full responsibility for the assigned tasks.

Advantages of Managed Services

  • Access to Advanced Technology: Managed service providers often have access to cutting-edge technologies and tools. This enables them to deliver high-quality services and solutions without the need for you to invest in expensive infrastructure.
  • Focus on Core Business: By outsourcing non-core functions to a managed services provider, you can focus on your core competencies and strategic initiatives. This allows for increased efficiency and better allocation of resources.

Considerations for Managed Services

While managed services offer significant advantages, there are a few considerations to keep in mind:

  • Data Security and Confidentiality: When outsourcing a project, it is essential to ensure that the managed services provider has robust security measures in place to protect your sensitive data and intellectual property.
  • Vendor Selection: Choosing the right managed services provider is crucial. Conduct thorough research, check references, and assess their track record to ensure that they have the necessary expertise and a proven track record of success.
  • Clear Communication and Expectations: Establish clear communication channels and set expectations from the outset. Regularly review progress, provide feedback, and maintain an open line of communication to ensure that the provider is meeting your requirements.


Both staff augmentation and managed services offer unique advantages and are suitable for different business scenarios.

Staff augmentation provides flexibility, access to specialized skills, and cost-effectiveness, making it ideal for short-term projects. Or even to fill specific skill gaps.

Staff augmentation services are the ones we recommend in most scenarios. 

The importance of nearshoring services cannot be overstated. Particularly for US clients who value the advantages of being in the same time zone as Latin America.

On the other hand, managed services offer expertise, cost savings, and scalability, allowing businesses to focus on core operations while outsourcing non-core functions.

When deciding between the two approaches, consider the specific needs of your project, the level of control you require, and the long-term goals of your organization. 

By carefully weighing the advantages and considerations of each approach, you can make an informed decision that aligns with your business objectives and sets you up for success.

Let us know if we can help you decide which kind of service you need according to your budget, niche, and deadlines. You can reach us here.